1. What Information We Collect
We may collect the following types of personal information:
- Contact information: name, email address, phone number, business name
- Enquiry details: campaign interests, message content, preferred start dates
- Payment information: billing details required for invoicing (processed securely; we do not store full card details)
- Website usage data: IP address, browser type, pages visited, and time on site (collected via cookies and analytics tools)
2. How We Collect Information
We collect personal information in the following ways:
- Directly from you when you complete our enquiry form, contact us by email or phone, or sign an Advertising Purchase Order
- Automatically through your use of our website, via cookies and analytics tools such as Google Analytics
3. Why We Collect Your Information
We collect and use personal information to:
- Respond to your enquiries and provide our advertising services
- Process bookings, issue invoices, and manage payments
- Communicate with you about your campaign, updates, or promotions
- Improve our website and services
- Comply with our legal obligations
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information. We may share information with:
- Our team members involved in delivering your campaign
- Trusted third-party service providers who help us operate our business (e.g. payment processors, email platforms), subject to confidentiality obligations
- Law enforcement or regulatory bodies where required by law
5. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses SSL encryption for secure data transmission.
6. Cookies
Our website uses cookies to enhance your experience and collect analytical data. You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
7. Access and Correction
You have the right to access the personal information we hold about you and to request corrections where that information is inaccurate, incomplete, or out of date. To make a request, contact us at hi@aceofadvertising.au.
8. Complaints
If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at hi@aceofadvertising.au. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.
10. Contact Us
For any privacy-related enquiries:
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